Messaging

Messaging traditionally consisted of voice mail, automated attendant, e-mail, paging and analog fax machines. These applications all have their place within today’s organizations, but they must become more integrated and easier to manage to provide the desired business benefits. In order to solve these challenges, messaging applications today have been moved to standard operating systems like Windows and Linux, off-the-shelf hardware and have the ability to tightly integrate with one another to reduce management complexity, improve access to this information and improve productivity.

The goal of today’s messaging deployments is to minimize the investments required in redundant systems, support business continuity and disaster preparedness strategies and eliminate separate message stores for the retrieval and access to this important information. In fact, these solutions can now attempt to avoid the message entirely by asking the caller if they would like to reach you at one of multiple numbers including mobile phones, home offices and your home based on user defined rules for access driven by time of day and day of week parameters.

Whether you require basic messaging as an entitlement or more advanced messaging applications, ROI Networks has a comprehensive suite of solutions to meet and exceed your demanding requirements. These applications leverage standards like LDAP, SMTP, IMAP4, VPIM and POP3 among others to integrate into your existing business applications with the simple goal of making it easier to manage your messages.

If you would like to learn more, simply call or e-mail us and we will provide the experience necessary to realize maximum benefits from your messaging investments.